Dental Receptionist – Part time


Description: The Receptionist will be the first face that welcomes all patients as if they are a member of the family. We are a team-oriented practice that succeeds on communication and support of one another. Excellent customer service and a positive attitude are a must for this position. Schedule is Full Time: Mon-Wed- 10am-5pm, and Thurs 9am-2pm Pay Range: $22-$26 per hour DOE Duties include: Welcome patients by greeting them promptly and engaging in conversation Schedule and confirm appointments, answer the telephone, assist with patient questions Enter and track treatment plans in the groupxe2x80x99s computer system Act as a subject matter expert on the insurance plans accepted by the group, including their limitations and exclusions Collect payments from patients on any amount that may be owed, including current treatment being performed as well as past due balances; handle payments in accordance with the groupxe2x80x99s Cash Handling Policy Follow up on internal Specialty referrals to ensure treatment is scheduled and completed; ensure completed treatment is communicated back to the referring Dentist Ensure every patient has a future hygiene appointment scheduled Partner with clinical providers to ensure they feel supported, participate in team huddles daily, proactively monitor the flow of the office Address patient complaints in a timely and compassionate manner, transition escalated patients to management as appropriate Requirements: At least 6 months of dental front office experience required Experience utilizing a dental/healthcare practice management system(s), Open Dental preferred Professional conduct and appearance

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