Senior Receptionist/Patient Scheduler

Position Details Position Information Recruitment/Posting Title Senior Receptionist/Patient Scheduler Job Category Staff & Executive – Healthcare – Administrative Services Department RSDM-Clinical affairs Overview New Jerseyxe2x80x99s academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers Universityxe2x80x93New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the statexe2x80x94at Rutgers Universityxe2x80x93New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newarkxe2x80x99s University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives. Posting Summary Rutgers, The State University of New Jersey, is seeking a Senior Receptionist/Patient Scheduler for the Office for Clinical Affairs within the Rutgers School of Dental Medicine (RSDM). This position serves as a receptionist for screening area and receptionist in any reception area of the Rutgers School of Dental Medicine, Office for Clinical Affairs. The Senior Receptionist/Patient Scheduler makes patient appointments and maintains patient schedules and charts as they relate to clinical affairs. The responsibilities in the chart room include but are not limited to disseminating and filing of charts. Among the key duties of this position are the following: Keeps axiUm appointment book filled with patients as directed by Screening Doctor. Answers phones and schedules new patients for screening appointments. Confirms patientxe2x80x99s appointments to ensure minimum number of no shows. Registers all new patientsxe2x80x99 biographic and insurance information into axiUm. Works in the Chart Room filing charts. Scans charts in and out of the Chart room. Schedules X-ray appointments for screening patients. Position Status Full Time Hours Per Week Daily Work Shift Day Work Arrangement This position requires a fully on-site work arrangement. FLSA Nonexempt Grade 1550 Position Salary Annual Minimum Salary 20.830 Annual Mid Range Salary 21.330 Annual Maximum Salary 21.970 Standard Hours 35.00 Union Description Teamsters, Local 97 Payroll Designation PeopleSoft Benefits Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview. Seniority Unit Terms of Appointment Staff – 12 month Position Pension Eligibility PERS Qualifications Minimum Education and Experience At least one year of clerical experience preferably involving receptionist and scheduling duties in the dental office or clinical setting required. Certifications/Licenses Required Knowledge, Skills, and Abilities Typing/excellent computer skills. Excellent customer service skills. Preferred Qualifications Bilingual skills preferred. Equipment Utilized Physical Demands and Work Environment Standing, walking, talking and computer data entry. Must be able to lift boxes up to 5 pounds. Loud noise, busy intake area. Special Conditions Posting Details Posting Number 24ST0677 Posting Open Date 03/20/2024 Special Instructions to Applicants Regional Campus Rutgers Biomedical and Health Sciences (RBHS) Home Location Campus Newark (RBHS) City Newark State NJ Location Details Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidatexe2x80x99s offer of employment or disciplinary action up to and including termination.